Patient Rights and Responsibilities
1. Access to medical care regardless of race, creed, age, sex, national origin, religion, physical handicap, or ability to pay.
2. Considerate, respectful care in recognition of his/her personal dignity.
3. Personal and informational privacy and confidentiality within the law.
4. Reasonable safety in practices and in the environment.
5. Knowledge of the identity and professional status of individuals providing services.
6. Complete and current information concerning diagnosis, treatments, and any known prognosis and access to information in his/her patient record with a reasonable time frame.
7. Reasonable informed participation in decisions involving his/her health care, including an ethical consultation contacting Pastoral Care, Care Management or Patient Care Services.
8. Information about the outcomes of care, including unanticipated outcomes.When appropriate, families are also informed.
9. Right to appropriate assessment and management of pain.
10. A second opinion and consultation with a specialist at the patient’s expense.
11. Refusal of treatment to the extent permitted by law. Information of the medical consequences of action.
12. Timely notice prior to termination of his/her eligibility for reimbursement by any third party payer.
13. Right to request a “No Code” or “Do Not Resuscitate” order on the chart. (No code means the patient does not want to be revived if the heart or lungs stop functioning.)
14. Death with peace and dignity.
15. Opportunities to discuss and enhance his/her religious beliefs and/or spiritual experiences without being judged by others who do not have the same belief.
16. Respect for the sanctity of the human body after death.
17. Formulation for an Advance Directive with consideration of such wishes by the Health Center consistent with Health Center Policy.
18. Notification of family and personal physician of his/her admission to the Health Center if he/she so desires.
19. Freedom from restraints of any form that are not medically necessary.
20. Designate the individuals who may visit, subject to clinical restrictions or limitations, and withdraw his/her consent at any time. All visitors will have full and equal visitation privileges consistent with the patient’s wishes.
1. Provision of the best of his/her knowledge of accurate and complete information about present complaints, past illness, hospitalizations, medications and other matters
relating to the patient’s health.
2. Reporting of unexpected changes in his/her condition to the Health Center staff.
3. Providing feedback about his/her needs and expectations.
4. Asking questions until he/she clearly comprehends the proposed course of action and what is expected of him/her.
5. Following the Plan of Care recommended by the physician and Health Center staff and conveying concerns regarding inability to follow or comply with the proposed Plan of Care.
6. Adapting to the plan to his/her specific needs and limitations and understanding the consequences of the treatment alternative and not following the proposed course.
7. Responsibility for his/her actions if he/she refuses treatment or does not follow the physician’s orders.
8. Following Heath Center rules and regulation affecting patient care and conduct.
9. Being considerate of other patients and Health Center staff, as well as respecting their property, and for assisting in the control of noise, smoking, and the number of visitors.
10. Assuring that his/her financial obligations for health care received are fulfilled as promptly as possible.